For manufacturer exchanges, the following must be considered:
Product in perfect condition: must not have been used, must keep the label attached to its original packaging, be sealed, and include its corresponding accessories.
Considerations for withdrawals and returns
The product must be in perfect condition, with the label attached, in its original sealed packaging, and with its corresponding accessories. Otherwise, we will not be able to accept or collect it.
If the purchase is returned for reasons other than a defect, the refund will be made, using the same payment method used to purchase the product, only the amount of the product, but not the shipping cost.
